Apple Mail is one of the better desktop email clients I have worked with. It rarely feels bloated, works well with other OS X applications, and has many features not available on most web clients. One great thing in Mail is the ability to be very specific with the format of text, from font and text size to indentations and quote levels.
Mail’s behavior towards quoted text is often confusing, but a couple of keyboard shortcuts make it very easy to take care of. To “raise” the quote level of text, press Command-’ (apostrophe). To lower the quote level, press Option-Command-’ (apostrophe). Alternatively, you can select either of these from the menu bar by selecting Format and then Quote Level. These simple (and intuitive) commands make dealing with replies and forwarded emails a delight. A good trick to remembering the shortcuts is to remember that you are simply pressing Command and the button you use to signify quotes in general text.
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